If there is no leakage, the paint should be fine to use and store.

For a true representation of the colour, we would recommend applying at least two coats. Please ensure you stir the paint to mix the colour and apply this to a piece of card or paper and allow this to fully dry if you want to test it prior to application.

Yes, our salespeople are fully trained and they are ex-spray painters with years of industry experience so they are able to explain any spraying techniques to achieve a desired texture for any type of surfaces.

Yes, we provide full tutorials about how to prime, how to use, how to spray, and more. Please contact us by phone 03 5176 1442 or visit our warehouse at 29 Stratton Drive, Traralgon East 3844 Victoria for more information.

If you apply a water-based product in cold conditions typical in winter in Gippsland (i.e. below 10C), loss of adhesion can occur and the coating may simply wash off when it rains. To rectify, thoroughly clean down the surfaces to remove all dirt, grease and surface contaminants. Scrape back all areas of poorly adhering or defective coatings to a firm edge and rub down to “feather” broken edges. Dust off and re-apply coating.

Foam rollers should not be used with water based paints. If you already have this problem there are two solutions. 1: Line with lining paper and repaint or 2: Rub down smooth and repaint

Yes, we can do an equivalent match on most colours.

Yes, there is a very effective treatment for these types of vegetable growths, which are most likely to occur in damp conditions or on surfaces with a high moisture content. Before treating, first repair the source of any leaks and check for blocked air bricks and defective or missing DPC (damp proof course). Allow to thoroughly dry then treat affected areas with a good fungicidal wash. Leave for 24 hours, wash down to remove residues and allow to dry thoroughly before applying coating. Isolated algae patches on a building exterior may indicate structural defects and should be investigated by a reputable builder and/or building surveyor.

Yes, however, this is not an easy task. The preferred method would be to use a chemical stripper to soften the finish, remove with a metal scraper, followed by thorough sanding. N.B. Naked flames (blow torch/lamp) are not recommended if a wood stain is to be used, as the timber surface can become charred. Furthermore, they can be a serious fire risk, and their use should be avoided.

No. Failing to completely remove wood that has been exposed to weather and sunlight is a common cause of paint failure. Use a sander or scraper to remove the top surface layer of the grey wood, making sure that the surface is cleaned back to new sound wood. Prime all bare wood with a good primer or basecoat before repainting.

We would recommend a complete strip of the varnish before applying a conventional paint system over previously painted varnish, however wood stain can be painted over without stripping.

Many hardwoods such as Oak and Teak, are naturally durable and have their own natural resistance to decay and rot. Most softwoods and “cheaper” hardwoods are not durable and must be treated with a preservative if they are to be used outside. Some of these timbers are treated in the factory to stop them rotting, but if this has not been done use a reputable pre-treatment.

Shade cards and colour labels should only be used as a guide. The following factors will all affect the final colour:

• The natural colour of the wood and any existing coating.
• The texture and absorption of the surface.
• The way the products are applied

We re building a state of the art online ordering system. In the meantime Traralgon Paint Trade Customers are encouraged to place orders over the phone. Call 5176 1442

Unfortunately, No. Proof of purchase is required when returning any item.

Anyone can shop with us. We do offer specialist services for trade customers, but you don’t need to be a tradesperson to shop with us.

Yes

Refunds are offered on unused products in their original packaging. A receipt as proof of purchase is required to be presented at the time of return. Refunds are only payable to the original form of payment. Unfortunately any paint product that has been tinted or personalised for a customer is ineligible for a refund. Please call 5176 1442 if you have any further questions. More information can also be found on our Returns & Refunds Policy page.

All enquiries regarding faulty items should be directed to 5176 1442. For further information please see our Returns & Refunds Policy.

Yes. Traralgon Paints offers delivery. Please contact us on 5176 1442 for delivery times and costs.