An externally applied coating has simply washed off. What caused this to happen?

If you apply a water-based product in cold conditions typical in winter in Gippsland (i.e. below 10C), loss of adhesion can occur and the coating may simply wash off when it rains. To rectify, thoroughly clean down the surfaces to remove all dirt, grease and surface contaminants. Scrape back all areas of poorly adhering or defective coatings to a firm edge and rub down to "feather" broken edges. Dust off and re-apply coating.

Bubbles on the paint surface have appeared after using a foam roller. How can I correct this?

Foam rollers should not be used with water based paints. If you already have this problem there are two solutions. 1: Line with lining paper and repaint or 2: Rub down smooth and repaint

Can a dent in the tin affect the paint?

If there is no leakage, the paint should be fine to use and store.

Can I effectively treat mould and algae on exterior surfaces prior to decorating?

Yes, there is a very effective treatment for these types of vegetable growths, which are most likely to occur in damp conditions or on surfaces with a high moisture content. Before treating, first repair the source of any leaks and check for blocked air bricks and defective or missing DPC (damp proof course). Allow to thoroughly dry then treat affected areas with a good fungicidal wash. Leave for 24 hours, wash down to remove residues and allow to dry thoroughly before applying coating. Isolated algae patches on a building exterior may indicate structural defects and should be investigated by a reputable builder and/or building surveyor.

We re building a state of the art online ordering system. In the meantime Traralgon Paint Trade Customers are encouraged to place orders over the phone. Call 5176 1442

Can I paint straight over varnish or woodstain with standard paint such as gloss or eggshell?

We would recommend a complete strip of the varnish before applying a conventional paint system over previously painted varnish, however wood stain can be painted over without stripping.

Can I return an item without my receipt?

Unfortunately, No. Proof of purchase is required when returning any item.

Can the colour of the paint look different from the shade card?

For a true representation of the colour, we would recommend applying at least two coats. Please ensure you stir the paint to mix the colour and apply this to a piece of card or paper and allow this to fully dry if you want to test it prior to application.

Can water-borne stains and paints be removed using a hot-air stripper?

Yes, however, this is not an easy task. The preferred method would be to use a chemical stripper to soften the finish, remove with a metal scraper, followed by thorough sanding. N.B. Naked flames (blow torch/lamp) are not recommended if a wood stain is to be used, as the timber surface can become charred. Furthermore, they can be a serious fire risk, and their use should be avoided.

Can you match designer paints?

Yes, we can do an equivalent match on most colours.

Can you safely paint over denatured wood?

No. Failing to completely remove wood that has been exposed to weather and sunlight is a common cause of paint failure. Use a sander or scraper to remove the top surface layer of the grey wood, making sure that the surface is cleaned back to new sound wood. Prime all bare wood with a good primer or basecoat before repainting.

Do I have to be a tradesperson to buy from Traralgon Paints?

Anyone can shop with us. We do offer specialist services for trade customers, but you don't need to be a tradesperson to shop with us.

Do I need to use a preservative before I stain my wood?

Many hardwoods such as Oak and Teak, are naturally durable and have their own natural resistance to decay and rot. Most softwoods and "cheaper" hardwoods are not durable and must be treated with a preservative if they are to be used outside. Some of these timbers are treated in the factory to stop them rotting, but if this has not been done use a reputable pre-treatment.

Do shade cards and colour labels accurately represent the colour I will get on my timber?

Shade cards and colour labels should only be used as a guide. The following factors will all affect the final colour: The natural colour of the wood and any existing coating. The texture and absorption of the surface. The way the products are applied

Do you accept returns and offer refunds for change of mind purchases?

Refunds are offered on unused products in their original packaging. A receipt as proof of purchase is required to be presented at the time of return. Refunds are only payable to the original form of payment. Unfortunately any paint product that has been tinted or personalised for a customer is ineligible for a refund. Please call 5176 1442 if you have any further questions. More information can also be found on our Returns & Refunds Policy page.

Do you accept returns and offer refunds for faulty items?

All enquiries regarding faulty items should be directed to 5176 1442. For further information please see our Returns & Refunds Policy .

Do you offer delivery?

Yes. Traralgon Paints offers delivery. Please contact us on 5176 1442 for delivery times and costs.

Do you repair Graco equipment?

Yes, we do repairs for Graco Equipment in our warehouse plus we use our partner companies to do repairs across Australia. We are an authorized Graco Service Agent and authorized Graco Distributor

Do you share my information with any third parties?

No. All customer details will only be used by Traralgon Paints to communicate directly with our customers.

Do you stock Abrasiflex Abrasives?

Yes we stock the full range of Abrasiflex Abrasives, for more information on call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock ABSS Abrasives?

Yes we stock the full range of ABSS Abrasives, for more information on call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock Anest Iwata Equipment?

Yes we stock the full range of Anest Iwata Equipment , for more information call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock Aristospray Equipment?

Yes we stock the full range of Aristospray Equipment. We are also an Aristospray Service & Repair Agent. For more information call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock Blast One Abrasives?

Yes we stock the full range of Blast One Abrasives, for more information on call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock DNA Custom Paints Automotive Products?

Yes we stock the full range of DNA Custom Paints Automotive Products, for more information on call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock Graco Equipment?

Yes we stock the full range of Graco Equipment , for more information call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock Haymes Paints?

Yes we stock the full range of Haymes Paints , for more information on Haymes Paints call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock Jotun powder protective coatings?

Yes we stock the full range of Jotun powder protective coatings, for more information on call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock Jotun protective coatings?

Yes we stock the full range of Jotun protective coatings, for more information on call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock Mirotone?

Yes we stock the full range of Mirotone Products, for more information on call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock Norglass Automotive Products?

Yes we stock the full range of Norglass Automotive Products, for more information on call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Yes we stock the full range of Nutech products, for more information on call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock Pan Blast Abrasives?

Yes we stock the full range of Pan Blast Abrasives, for more information on call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock Raptor Automotive Range?

Yes we stock the full range of Raptor Products, for more information on call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock RPB Safety Equipment?

Yes we stock the full range of RPB Safety Equipment , for more information call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock Sterling Equipment?

Yes we stock the full range of Sterling Equipment , for more information call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock Titan Equipment?

Yes we stock the full range of Titan Equipment , and we are also an authorized Titan Service & Repair Agent. For more information call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock U-Pol Automotive Products?

Yes we stock the full range of U-Pol Automotive Products, for more information on call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock Wagner Equipment?

Yes we stock the full range of Wagner Equipment , for more information call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock Wagon Automotive Products?

Yes we stock the full range of Wagon Automotive Products , for more information you can call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock Wanda Automotive Products?

Yes we stock the full range of Wanda Automotive Products, for more information on call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Do you stock Your Safety Factory Safety Equipment?

Yes we stock the full range of Your Safety Factory Safety Equipment , for more information call us on 03 5176 1442 or email sales@traralgonpaints.com.au

Household and Domestic Painting Hints and Tips

Getting the basics right is half the battle There are many and numerous guides online and in any bookstore as to how best carry out painting around the house. Here we can break down the basics so you can get started. Household Painting Hints and Tips Sand, spackle and prime the room as appropriate. Have all the necessary tools in hand (brush, drip tray, et al) before you start. Stir the paint before applying – don’t paint straight from the can. Make sure you’re using the type of paint that’s right for the room and the job. Keep a wet edge, and always paint from dry to wet; paint along the trim, ceilings and corners, and then apply the remainder via a roller once the former has dried. Long, continuous strokes are best for paint application. Let the paint dry between coats, and applying more than one is a good idea.

How can I avoid paint becoming too runny?

Avoid applying thick coats of paint or applying too much thinner/solvent which can affect the consistency of the remaining paint. If in doubt, give us a call 03 5176 1442

How can I avoid paint coming off the surface once it has dried?

For best results, we always recommended following the product instructions to make sure you have prepared the surface appropriately. Usually sanding, cleaning or/and primer is required before painting. If in doubt give us a call on 03 5176 1442

How can I avoid stains or discolorations bleeding through paint surfaces?

Common causes of bleeding from the surface below include old wallcoverings, bituminous paint and creosoted surfaces, so these should be completely removed before painting. If this is not possible apply one or, in severe cases, two coats of an appropriate primer. New creosote or bituminous materials ideally need to be aged for at least 12 months before painting.

How can I ensure the colour underneath does not show after applying paint?

As some colours require a lot of tint, this can cause the paint to become almost translucent, to prevent this we would recommend applying an undercoat first.

FAQs

Traralgon Paints

Automotive & Industrial Coating Specialists

Frequently Asked Questions.

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Do you explain how to spray and how to use tips for all types of paint?

Category: How to…

Yes, our salespeople are fully trained and they are ex-spray painters with years of industry experience so they are able to explain any spraying techniques to achieve a desired texture for any type of surfaces.

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Do you provide technical advice and tutorials for airless paint sprayers?

Category: How to…

Yes, we provide full tutorials about how to prime, how to use, how to spray, and more. Please contact us by phone 03 5176 1442 or visit our warehouse at 29 Stratton Drive, Traralgon East 3844 Victoria for more information.

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How can I best prepare my walls before painting?

Category: How to…

The walls you plan to paint on should be clean and dry at a bare minimum.

If the wall hasn’t been painted before, a primer will be needed before painting takes place.
If it has been painted previously, then the surface will need to be cleaned with soap and water, then rinsed.
Scrubbing, patching and sanding may have to be applied as required, depending on the state of the painting surface.

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